Medicines
For safety reasons, medicines cannot be returned once delivered, unless:
- The wrong item was delivered
- The item was damaged on arrival
Consultations
- Consultation fees are non-refundable once the session is conducted.
- If a doctor cancels, you may request a reschedule or full refund.
Supplements
Can be returned within 7 days if unopened and in original packaging.
Refund Timeline
Refunds (if applicable) will be processed within 7–10 business days via Easypaisa, JazzCash, or bank transfer.